Adobe Acrobat XI and Adobe Reader XI End of Support
Adobe Acrobat Reader DC could not open because it is either not a supported file type or because the file has been damaged. Always free, more powerful than ever, the Acrobat Reader mobile app is packed with the tools you need to view, annotate, sign, and share PDFs on the go. And with Acrobat Pro DC, you can create, export, organize, and combine on mobile as well as edit PDFs on tablets and iPhone. The Lifecycle Policy support period has been updated to include the Adobe Acrobat DC family of products. This includes both technical support and end of core product support (security patches, bug fixes, etc.). This chart can be used if your organization is considering purchasing a Maintenance.
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As outlined in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Acrobat and Adobe Reader. In line with that policy, support for Adobe Acrobat 11.x and Adobe Reader 11.x will end on October 15, 2017.
End of support means that Adobe no longer provides technical support, including product and/or security updates, for all derivatives of a product or product version (e.g., localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).
Adobe Acrobat Reader Dc Support Center
You may continue to use Acrobat XI and Reader XI, but Adobe will no longer provide any updates or address any existing bugs or security issues in the software. Because of this, it is strongly recommended that you update to the latest versions of Adobe Acrobat DC and Adobe Acrobat Reader DC. This will ensure that you benefit from all new functional enhancements and security updates, not to mention support for newer operating systems. Technical support for Acrobat XI will also be discontinued.